Frequently Asked Questions
Emergency & Urgent Services
Yes, Trade Tech provides 24/7 emergency plumbing and HVAC services to St. Thomas, London, and Elgin County. Call 519-631-5810 any time for urgent issues like burst pipes, heating failures, or major leaks.
We aim to respond to emergency calls within 1-2 hours depending on your location and current service demand. We prioritize life-safety issues and property damage situations.
Emergency service rates apply to after-hours calls (evenings, weekends, holidays) and typically include a premium for immediate response. We provide upfront pricing before starting work.
Service Area & Scheduling
Trade Tech serves St. Thomas, London, and all of Elgin County, Ontario. We also service surrounding areas on a case-by-case basis. Call us to confirm we service your location.
Yes, you can request service through our Contact page at https://trade-tech.ca/contact/. We'll respond within 4 business hours to confirm your appointment.
Most non-emergency service appointments can be scheduled within 2-5 business days depending on the season and service type.
Same-day service may be available for non-emergency calls depending on our schedule. Call before noon for best same-day availability.
Residential Plumbing Services
We provide complete residential plumbing including repairs, installations, drain cleaning, water heater service, fixture replacement, pipe repairs, backflow testing, and more.
Water heater replacement typically costs $1,500-$3,500 depending on tank size, type (gas/electric), and installation complexity. We provide free estimates.
Yes, we handle sewer line repairs, replacements, and diagnostics including camera inspections to identify blockages or damage.
Yes, low water pressure can result from various issues (mineral buildup, leaks, valve problems). We diagnose the cause and provide solutions.
HVAC Services
We recommend annual furnace maintenance before heating season (September-October). Regular maintenance extends equipment life and prevents breakdowns.
Furnaces typically last 15-20 years; air conditioners last 12-15 years. Regular maintenance can extend these lifespans.
Yes, we offer preventative maintenance plans that include annual inspections, priority service, and discounts on repairs. Contact us for details.
System sizing depends on your home's square footage, insulation, windows, and layout. We perform load calculations to recommend proper sizing.
Yes, we install ENERGY STAR certified high-efficiency furnaces, air conditioners, and heat pumps that can significantly reduce energy costs.
Hydronics & Heating
Hydronic heating uses hot water circulated through pipes and radiators or in-floor tubing to heat your home. It's efficient, comfortable, and quiet.
Yes, we design and install in-floor radiant heating systems for new construction and renovations.
Yes, we service all types of boilers including gas, oil, and electric models. We also provide boiler replacement when needed.
Compressed Air Systems
Yes, we design, install, and service compressed air systems for industrial and commercial applications.
Process piping involves specialized piping systems for compressed air, gases, water, and other fluids in industrial facilities.
Yes, we service compressors, dryers, filters, storage tanks, and complete compressed air distribution systems.
Commercial Services
Yes, Trade Tech provides commercial plumbing, HVAC, and mechanical services for multi-unit buildings, offices, retail, industrial facilities, and new construction.
Yes, our technicians hold appropriate licenses and certifications for commercial mechanical, plumbing, and HVAC work in Ontario.
Yes, we provide customized preventative maintenance programs for commercial clients to minimize downtime and extend equipment life.
Pricing & Costs
Yes, we offer free estimates for most installations and major repairs. Service calls have a diagnostic fee that applies toward repairs if you proceed.
We accept cash, checks, Visa, Mastercard, and e-transfer. Payment is due upon completion of work unless other arrangements are made.
Please contact us at 519-631-5810 to discuss financing options for larger projects like HVAC system replacements.
Yes, service calls include a diagnostic fee to cover travel and assessment time. This fee is waived or applied toward work if you proceed with repairs.
Licensing & Qualifications
Yes, all Trade Tech technicians are fully licensed, insured, and certified for plumbing, HVAC, and mechanical work in Ontario.
Trade Tech has been serving St. Thomas and surrounding areas for over 20 years as a family-owned business.
Yes, we stand behind our workmanship with warranties on labor and installed equipment. Specific warranty terms vary by project.
Other Questions
Yes, we work with homeowners, contractors, and builders on renovation projects requiring plumbing, HVAC, or mechanical work.
Yes, we install and service natural gas and propane lines for appliances, heating equipment, and other applications.
We work with leading manufacturers and can recommend equipment based on your needs, budget, and preferences.
Still Have Questions?
Contact us at 519-631-5810 or visit our Contact Page.
